When a product is defective on delivery it is essential to arrange quickly for a replacement or repair. For this to proceed efficiently an understanding of the terms and conditions relating to DOA is essential. With the ZIR Online DOA module the defective product will be accepted within the specified deadline. Your staff can also check over all the relevant points using the DOA module, allowing you to assist your customers more quickly and assuring you that the product won\'t come back to you again following repair.
